Help us be the best! Our Reservation Sales representatives efficiently book reservations that leave our customers fully satisfied. Job ID 336256 Vernon, BC. Enterprise Rent-A-Car US and worldwide customer service information. For flexible or full remote. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external... Sr. I legitimately looked forward to coming in everyday because of the co workers I had at the time, despite the job itself not being rewarding and I like to think they were the only reason I stayed for as long as I have. Good pay, schedule flexibility, hire anyone. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Customer Service Representative. Super high turnover, low pay. Our Reservation Sales and Customer Service teams are available 24 hours a day, 365 days a year, and provide exceptional customer support for Alamo, Enterprise and National. The best CSRs are genuinely excited to help customers. ** The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by … If you were to leave Enterprise Holdings, what would be the reason? ... How much does a Customer Service Representative make at Enterprise Holdings in the United States? English. Do they require background and drug test? Our customers are our business. fast paced, customer service is key. Not ideal job for single mother, Schedules were a mess, Very poor management, Lack of concern for employees and helping them move up. Co-workers and management were cool - a very team driven environment. Filter. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. 4 Enterprise Holdings Customer Service Representative interview questions and 5 interview reviews. It’s fast & slow on certain days and you have the ability to work half days if you wanted to. in the application process, Work From Home Customer Service Representative, Sr. If you do the bare minimum, you will get the bare minimum out of it. Please try again with a different keyword or location. What is the interview process like at Enterprise Holdings? Let me just start this review by saying I have been with the company for over a year and a half at this point. Working as Customer Service Representative. Was this review helpful? When you give the wrong person too much power, and they abuse it, you begin to see employees walk away. Enterprise is a company that welcomes in new people and helps them rise within the company. For information on Enterprise Holdings is the largest and fastest growing privately owned automotive rental and leasing company in the North America. Filter. Unfortunately, it happened. Management is helpful and encouraging and everyone was very pleasant to work with. What is a typical day like for you at Enterprise Holdings? Customer Service Representative Jobs. I would say my first year of employment with Enterprise was pleasant, as I had awesome management and we all were on the same page. Overall, I loved Enterprise in the beginning. Apply for Enterprise Customer Service Representative (Customer Success Manager) at KnowBe4 Enter your email to apply with your existing LinkedIn profile, or to create a new one. Where. Enterprise Customer Service Representative Reviews. Search job titles. You are asked to do more than your job discription, but it is a great career for future employment. English. Pay was great. If you… - Can problem-solve with confidence and empathy - Can navigate across multiple program applications - Are customer focused and like making situations right for customers … Then this may be that outstanding opportunity you’ve been searching for! This company claims to abide by their ethics code. The only good thing they have is good benefits. It’s been that way since the very beginning. Management works with you on scheduling, unforeseen circumstances, time-off if needed, great pay and nice co-workers. Fast paced, stay on your toes environment that challenges you personally and teaches you the skills to run your own business. The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Lots of negative reinforcement & feedback. Updated 2 Sep 2020. They don’t care about their employees and are very shady. Enterprise May 2017 to Current Customer Service Representative Irving, tx. Friendly Customer Service Manager with can-do attitude and willingness to help at all times. Enterprise Rent-A-Car Jobs. Easy work - vacuuming, washing cars, picking up/ dropping off customers, and shuttling fleet vehicles to nearby branches. Ask a question about working or interviewing at Enterprise Holdings. I highly suggest if you do happen to apply for this job, don’t expect to be compensated fairly for the amount of work you put in on a daily basis or to be appreciated by *most* of the upper management. What. 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What would you suggest Enterprise Holdings management do to prevent others from leaving? Very corporate and hard to feel a part of a team. Average salary for Enterprise Customer Service Representative in Basking Ridge: $14. Enterprise Holdings is proud to be an Equal Opportunity Employer. job title, keywords. Fast paced environment that challenges you personally. Customer Service Representative salaries at Enterprise can range from $10 - $24. Customer Assistance Representative Get weekly updates, new jobs, and reviews, Enterprise Holdings selected this as a representative review. The job was continuous, back to back phone calls, and not allowed to place anyone on hold. It can be a fast paced stressful call center environment with attainable monetary goals. Monthly bids. Don't know who your CSR is? I love working for EAN holdings and if they are hiring, I would definitely go back. The training was 5 weeks, hands on, smooth sailing. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Search job titles. Enterprise Rent A Car has a, ... 62 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. Find Reviews Filter. position is located at 548 S Wheeler St, Jasper, TX 75951. The Truck Rental Customer Service Representative (CSR)will provide a high level of customer service by assisting both internal and external customers… I found all the different teams and departments to be extremely confusing and hard to maneuver. Every customer isn’t going to be having a good day, or may be hateful towards you, and management wouldn’t help to ease things over, which made way for very uncomfortable phone calls. 101 Enterprise Customer Service Representative interview questions and 94 interview reviews. The pay is pretty good you also get raises pretty easily but theirs a lot wrong with enterprise for example management is bad they always say if you have a problem to call HR but HR never answers and they never attempt to call you back, this particular location is very unprofessional they don’t really care about customers like they say they do and at the end of the day they only care about themselves.some of the managers treat the service agents like mules and will run you into the ground they also do a very poor job at hiring people who are willing to work. Enjoy a sales-oriented culture, while working, ... Pay, bonus opportunities, professional but relaxed, awesome management, Stress, back to back calls, pay could always be higher, It’s very much a sales job they say it isn’t but if you don’t make your numbers and achieve certain goals they make you feel like you need to get it together or get out, Diversity Score tracks how positively diverse employees rate their experience at, Competitive and Fun enviroment with lots of advancment oppurtunities, Work from Home Customer Service Representative. Customer Service Representative. I looked forward to coming in most days. 63 reviews from Enterprise Holdings employees about working as a Customer Service Representative at Enterprise Holdings. The Customer Service Representative provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and ... Overview Enterprise is currently hiring full time Customer Service Representatives at the Key West International Airport! Representative Sr at the Honolulu International Airport 96819. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. My management worked on a 1 on 1 bases to make sure everything was correct and achieve which made me a top customer care agent. Set schedule, work independently outside, drive new cars, and good co-workers, essentially no benefits, low pay, and difficult customers on occasion, Do these reviews help you learn more about, Bad management. Lazy/undeserving workers are rewarded, while the ones who have put more than enough time and effort into this company are left on the back burner and thrown under the bus. Enterprise is an ok place to work it just varies on location, management and the people you work with. Based on 1 salaries posted anonymously by Enterprise Customer Service Representative employees in … Contact Enterprise Car Sales customer service. Work horse labor job, easy to get away with being lazy/skating off, at the same time someone has to pick up the slack of others, just have to figure out which side you get knocked to. Also plenty opportunities for growth and advancements within the company. Learn about Enterprise Holdings culture, salaries, benefits, work-life balance, management, job security, and more. Very nice breakroom when I was working onsite. A set schedule as well. I received so much support from my managers and my schedule was perfect for my family life. I was very excited to join Enterprise and had very, high hopes for long-term employment. ... position is located at 1607 MacArthur Dr., Alexandria, LA 71301. Every once in a while you'd have to deal with an irritating customer or go on a bad pick up, but those situations were few and far between. Job Function. Customer Service Representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Pay, bonus opportunities, professional but relaxed. They listen. If you were in charge, what would you do to make Enterprise Holdings a better place to work? Today – and every day – the safety and wellbeing of employees, customers and the communities we serve is our top priority. Let job seekers know what it's like to work at your company. Occasional free lunches, driving brand new cars, meeting cool people, Little to no breaks or help, long hours, cleaning cars nonstop. Job Function. If you keep your nose to the grindstone, you will advance in this company. Customer Service Representative. Customer Service Representative (Former Employee) - Orlando, FL - November 23, 2020 Enterprise is a company that welcomes in new people and helps them rise within the company. See more Enterprise Holdings reviews by job title, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US. Overview Stock Bonus, Profit Sharing have not been reported for this role The typical Enterprise Customer Service Representative salary is $13. Great balance. What is the best part of working at Enterprise Holdings? I have been interviewing at Enterprise and I'm pretty sure I'm a shoe in. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Fast forward to June when us part-timers were brought back from furlough, the work environment has been very chaotic and we are short staffed as per usual since the company refuses to adequately staff each branch (because they are cheap and want to pocket all the profit for themselves). Gives you the training and the tools to be successful and motivates yourself to move up in the company. Enterprise Holdings is looking to add virtual agents to our Contact Center’s Customer Service team! Unfortunately, my team was eliminated and there wasn't a similar position available. Managers don't do a good job of giving positive reinforcement to their employees. Management is helpful and encouraging and everyone was very pleasant to work with. Our community is ready to answer. Upper management is all about themselves and not about their employees. I see its a lot of hours w…. flexible or full remote, ... Not many growth opportunities but also just depends what location you work at. Average Enterprise Holdings Customer Service Representative hourly pay in the United States is approximately $12.25, which is 7% below the national average. Updated Dec 3, 2020. Overview We use cookies to improve your experience on our site. city, state, country. 269 Enterprise reviews. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales. Being able to adjust tasks to deal with unexpected issues or complaints is needed. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. They’re … Clear All. requesting a reasonable accommodation Home View All Jobs (2,241) Results, order, filter Work From Home Customer Service Representative Jobs in United States There are no jobs that match: United States. Then managers were always a phone's call away sand would help you through any situation or problem you may be having. Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors They are very unethical in so many areas and no one does anything about it. Carrier Enterprise, LLC is a joint venture between Watsco, Inc. and Carrier Corporation. Average Enterprise Holdings Senior Customer Service Representative hourly pay in the United States is approximately $11.73, which is 25% below the national average. And our Customer Service teams help us deliver extraordinary service every day. Customer Service Representative. Gives you the training and the tools to teach and motivate your team as you move up in the company. How flexible are your working hours at Enterprise Holdings? Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. EHI focuses a lot on customer service for there customer facing employees, employee development is a huge focus but sometimes if you are in a fast paced environment it can be easy to be overlooked, but there are usually lots of opportunities internally to succeed. A free inside look at company reviews and salaries posted anonymously by employees. Find Reviews Filter. you should also be able to upsell so negotiations are key too. Monthly bonuses. Clear All. We want to help you find great companies. And they treat every one of our millions of customers with respect. Contact your Customer Service Representative (CSR) whenever you need someone to answer questions, receive an order, track your job status, help you plan upcoming projects or discuss how we can improve our service to you. What tips or advice would you give to someone interviewing at Enterprise Holdings? Also there is a escalation team that will assist you after hours when you Manager is busy. Email The average salary for a customer service representative is $13.14 per hour in Enterprise, AL, $2,000 cash bonus per year and $6,725 commission per year. Management plays a huge part, if not the biggest, of the overall work environment. I genuinely enjoy interacting with people from all over the world. Customer Service Representative (work From Home), Decent temporary job, do your time and get out while you can, Managers use scare tactics to keep employees down. Free interview details posted anonymously by Enterprise Holdings interview candidates. You can call Enterprise Car Sales at (888) 893-7509 toll free number, fill out a contact form on their website www.enterprisecarsales.com, or write a letter to Enterprise Holdings, Inc, 600 Corporate Park Drive, St. Louis, Missouri, 63105, United States. Get help with car rental reservations, buying a used car and more. Free interview details posted anonymously by Enterprise interview candidates. Enterprise Customer Service Representative Reviews. We are currently looking for a Sr. ... To find out more, read our privacy policy. They offer assistance. … ... As you are considering a position with Enterprise Holdings, we invite you to learn more about our business. 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