I have had the best experience I could ask for. After state sanctions and fines, Kaiser Permanente says it's gone a long way to improving mental healthcare. Learn more about Kaiser Permanente's offerings to see if it's a good fit for you. Before I start my rant, I want to be make it very clear that I acknowledge that Kaiser employees are under a lot of stress right now. I hate that I need to keep going back to them because I need my medication. They care if you can afford it, and even then, they’ll provide you with the bare minimum of empathy and compassion, if you’re lucky. A large network of doctors and medical professionals to choose from lets you take advantage of its in-network discounts. Recently, in a facebook group I'm part of someone asked if they should get them and if they were good with HRT and transitioning. I feel your pain. Just had top surgery yesterday at Kaiser in Oregon. I call Kaiser's pharmacy and get put on hold for 15 minutes. Why did they turn you away sometimes? Then, you see and endocrinologist, get some blood tests, and start T. For top surgery, now I have a couple more therapist meetings, and a routine physical, and presto: a surgery referral. They require 3 therapist visits before starting T (I just talked about my work and my girlfriend for the meetings). I can try to send them another message to refill, but it usually takes 2 business days for them to respond.". As the nation’s leading not-for-profit health plan, we Kaiser Permanente School of Medicine to open summer 2020. The representative said they would send an email to my doctor to request the refill and I should receive a text sometime early next week that its ready for pick up. There are some good Kaiser doctors, but even they are limited because they have to meet a certain production quota for seeing patients. Kaiser Permanente NW Classic* Kaiser Permanente WA Classic ; Kaiser Permanente WA SoundChoice (Note: At least one dependent must not be enrolled in … Support-based discussion place focused on trans men, trans-masc individuals, and other people assigned female at birth who are trans. All I needed was my therapist letter; no T required. I'm waiting to hear back about the details, but I know that I need a routine physical and another referral from my therapist. Cigna vs. Kaiser Permanente: What You Need to Know. (Not at the rep, its not their fault, they’re just doing their job!). If you're healthy, they try to get you in for some BS reason. The Kaiser Permanente School of Medicine will be named in honor of late Kaiser Permanente chairman and CEO Bernard J. Tyson, reflecting Tyson’s commitment to the future of health care and the school. Cookies help us deliver our Services. A Rant About Kaiser Permanente. Where they get shit on is the fact that they try to keep you at a certain level of health, rather than being proactive about finding out what can be wrong and fixing it. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world. My experience with Norcal Kaiser is that if you're perfectly healthy and just trying to keep up on health maintenance they are great. When you actually need them, hah good luck. (Image credit: Kaiser Permanente) Kaiser Permanente review: Products. I'm seeing her on monday anyway, so I'm gonna talk to her about it. I'm going out of town for a few months, so it'll be hard to make appointments. It's the most convenient and the cheapest, and for good reason: Kaiser as a company is optimized to provide common medical care. That pretty much sums it up. How can such a huge and successful company like Kaiser be so disorganized and dismissive of their patients? Kaiser Permanente recognizes that individuals and families experiencing homelessness are at greater risk for COVID-19 because without a stable place to live, it’s nearly impossible to maintain good health. A Rant About Kaiser Permanente. The company was founded in 1945 by Henry J. Kaiser and Sidney Garfield and is headquartered in Oakland, California. This is my first time posting on this subreddit so I apologize in advance for any formatting errors or spelling issues. Of course not. This means: I must call the pharmacy to request a refill, I cannot request a refill too soon or the request will be denied, I cannot have the prescription mailed to me, I must be the person who picks up the medication at the pharmacy, The medication is EXPENSIVE, even with insurance ($195/3 mo). The Kaiser doctors are so busy trying to save money they wouldn't even perform basic tests that I needed. People pay extra for PPOs when they want an extra safety net, because PPOs will cover out of network care (i.e. My parents are doctors there, and they've had to throw their weight around if my doctor tries to pull the Kaiser bullshit on me. They got scared away. I called early like I was told to do. Maybe you should have called on Monday instead of Thursday. I fought for 2 years to get an MRI on my foot. Some background: I have ADHD. This was with a surgeon pushing to get me a better surgery, not just the standard one. This wait time standard for everyone, not just teenagers. The Health Care system is ****ed up.” And it is, I’m just so tired of feeling like its my fault. I've taken my last pill and now I'm out of my medication. I can only see the doctors in their group, but it makes me feel better because I'm not going to accidentally wander outside of my insurance coverage. She tried really hard to schedule me in and I met one time on her dinner break. How long did it take to get the letter? I had to beg the rep on the phone to talk to SOMEONE about my medication and how I needed to get it refilled today. I am with Kaiser, and recently went to their Gender Pathways Clinic for top surgery. Leave a comment for Kaiser Permanente Health Insurance. Man, I'm really sorry to hear about that. I'm stuck having their plan due to my union but my advice is get out of you can. I made a career change most ophthalmologists don’t even consider: I resigned from Kaiser voluntarily after making partner/shareholder. This is expected because the doctor has 2 business days to respond to the email. No maximum length. I've heard of people getting vaccines by getting on lists at other pharmacies to get any leftover doses they have at the end of the day. I was lucky with the therapist. Friday: I don't hear anything. In the past decade alone, according to the Association of American Medical Colleges Many of the new schools focus on producing more primary care doctors — those specializing in pediatrics, family medicine, or general internal medicine. I have had the best experience I could ask for. Great! I've head bad things about Kaiser Permanente, but I'm having a fantastic experience with them. Who was your surgeon? At Kaiser Permanente, we are relentless in our pursuit of excellence. I'm so sorry about your foot! By using our Services or clicking I agree, you agree to our use of cookies. As a teenager I got full reconstructive surgery of a shattered joint and we paid a whole $11 for the whole experience. So, I keep hearing bad things about Kaiser and that they're evil. I have nothing but the upmost respect for all the healthcare workers out on the front lines right now battling COVID-19. Truly ridiculous. I was lucky with my therapist because she was adamant about my not having to wait months and months to start T and scheduled me like on her lunch break and after hours, so it only took a month to do my 3 sessions. Hello, First off, thank you for taking a look at my post. I’ve got plenty of other Kaiser headache stories where they’ve tried to screw me over with unnecessary medications that had nothing to do with my symptoms or reason for being at the doctor's office, but this story is long enough. I know a lot of you will say, “Well, it’s the United States. I was told it was appropriate to request a refill when I had 5 pills remaining? Kaiser — whose annual revenue last year was $56.4 billion — has approximately 10.2 million members, 80 percent of whom are in California. 496 reviews from Kaiser Permanente employees about working as a Registered Nurse at Kaiser Permanente. Kaiser Permanente offered a good side-by-side analysis of the various plans it could offer, and within the quotes listed, it was clear what customers could expect for their money. February 19, 2019. A free inside look at company reviews and salaries posted anonymously by employees. Rep: They look at my file "Hmm...it looks like the doctor denied the refill request because you requested it too soon. I'm posting because I'm having a hard time deciding as I'm pretty new to the entire health insurance thing (out from under the parents wing). Kaiser Permanente Customer Reviews. (99% of the time I agree, they do know what's best, I get my vaccines) Obviously they were NOT RIGHT in this scenario. That being said, they're great about transitional care and there's very little hoops to go through where that is concerned. I am non binary, and do not want nipple sensation. I had to call the pharmacy to be told. And lastly, to get my gender change papers, I need my doctor to just sign off on a letter and it was such a hassle trying to get my endo to sign off, because he was pointing fingers to my therapist, who just pointed back to him, and now I'm still waiting for his letter to come in the mail. And your son's case gives me a migraine just thinking about how frustrating that must have been. I know they face so much s*** day in and day out. Rep: Yeah that’s really up to the doctor, we don’t have any control of that here. But if you have anything wrong with you forget it you're screwed. So they might fix you being anemic in that they will give you iron pills and see if you improve, but they won't look any deeper into the cause unless they have to/you make them do so. Before I start my rant, I want to be make it very clear that I acknowledge that Kaiser employees are under a lot of stress right now. Last Thursday, I was down to about 5 pills. Learn More. I am confused though, why it was denied? For example, my friend has two shattered disks in his back, but they're making him take pain pills, try physical therapy, try waiting, etc etc before approving back surgery, even though the x-rays show that those discs are shattered. Cookies help us deliver our Services. I'm hoping things don't get too rough, I can't really take time off from work at all, so I only have a few windows to get my surgery done. My issue with Kaiser is their controlled substance refill policy and how many hoops they make you jump through to get your medication. Today was a prime example of the frustrating process of trying to refill my prescription. Press question mark to learn the rest of the keyboard shortcuts. So, I keep hearing bad things about Kaiser and that they're evil. I should feel happy. It’s my fault for not knowing their definition of “too soon”. Finally I called the office again and was able to get an actual person on the phone. One of our colleagues explains why leaving Kaiser Permanente was the right career move for her. New comments cannot be posted and votes cannot be cast. And why was the commute over an hour away? That includes things like pregnancy, in addition to preventative checkups and all that jazz. I am livid. This is my first time posting on this subreddit so I apologize in advance for any formatting errors or spelling issues. Kaiser Permanente by the numbers. The website was intuitive and its mobile phone app is clean, straightforward and equally user-friendly. Would you mind me asking which state you are from? The issue I have with Kaiser goes way back before the whole pandemic started. When it comes to ratings and reviews, Kaiser Permanente and Cigna are … I live in Maryland. That's okay, its the weekend. Thursday: Still nothing. Discover best apps & games for you from over 6,000,000 apps. Please do send them another message. I'm covered by their mid-atlantic group. Kaiser Permanente WA CDHP ; UMP CDHP, administered by Regence BlueShield *Kaiser Foundation Health Plan of the Northwest, with plans offered in Clark and Cowlitz counties in Washington and select counties in Oregon. A rep answers and I ask about the status of my prescription. They transferred me to my doctor’s nurse who cut me off and dismissed me at every moment I tried to talk. I've had a very similar thing happen to me at the kaiser pharmacy. I've been with kaiser most of my life and have had 90% good experiences. Kaiser Permanente is not just a health insurance company, but rather a managed care organization where consumers can purchase a health insurance policy and receive medical care from one of the Kaiser Foundation Hospitals and medical centers. The only positive thing that came out of the conversation was that my prescription was now approved and I could go pick it up. Managed care plans. I've been with my job for some time now, and I am now available to receive health benefits. Press J to jump to the feed. I would prefer DI with free nipple graph. Kaiser doesn't pay as well, so most of the doctors they hire for specialties are third-rate at best. In 1792, a group of citizens formed the Insurance Company of North America (INA), the first marine insurance company in the U.S, the country’s oldest stockholder-owned insurer. The Dr. at Gender Pathways mentioned a keyhole, and once I looked it up I got freaked out. I’ve never raised my voice to my doctor or the reps. I’ve never demanded to speak to a manager, or pull the “I’ve been a customer here for so long…” card, but at this point I feel like my patience and flexibility is getting abused. I'm seeing the same doctor to get the too surgery referral, so I'm hoping it'll go pretty smoothly. Source: been in the Kaiser system my whole life. Do I get notified of these changes? I was diagnosed 7+ years ago and have been on Vyvanse ever since. Even though nothing is going to change here anytime soon, it felt good typing this all out. I should feel relived that I’ll have my medication for tomorrow, but I just feel exhausted and pushed aside. https://bestcompany.com/health-insurance/company/kaiser-permanente Minimum 12 words. Every time I go back to refill my prescription, their policy seems to change. Really?? I understand how frustrating that can be. I'm having a lot of trouble getting an answer on this. Kaiser Permanente is not accredited with the Better Business Bureau and currently has an F rating. They even acknowledge the policy changes very frequently. By using our Services or clicking I agree, you agree to our use of cookies. I try so hard to be a good patient. Back to Menu. My co-pay was $20. I feel like I can’t get anyone to care about my health without sounding like a whiny bitch and I hate that! Its absolutely infuriating that you have to suffer due to their disorganization and typical "its not that bad / I'm the doctor, I know what's best" attitude. Kaiser Permanente (/ ˈ k aɪ z ər p ɜːr m ə ˈ n ɛ n t eɪ /; KP) is an American integrated managed care consortium, based in Oakland, California, United States, founded in 1945 by industrialist Henry J. Kaiser and physician Sidney Garfield. I tried to explain how frustrated I was with trying to get this prescription refilled and she cut me off by saying “I understand, the policy does change a lot.” I asked why it was considered “too soon” this time when it wasn’t last time? Kaiser Permanente is a good place to start when searching for health insurance services. I was doing research, and heard the surgeon Jennifer Murphy's name. This is my first time posting on this subreddit so I apologize in advance for any formatting errors or spelling issues. Before I start my rant, I want to be make it very clear that I acknowledge that Kaiser employees are under a lot of stress right now. I don't know if I can do that as a Kaiser patient, or if our only option is to get it at a Kaiser facility. Learn about Kaiser Permanente culture, salaries, benefits, work-life balance, management, job security, and more. Me: Thank you for letting me know about that. (Kaiser Health News is not affiliated with Kaiser Permanente.) They got scared away. My son broke his arm last year and I had to take him every week for 8 weeks over an hour away only to be turned around on a few occasions. Recently, in a facebook group I'm part of someone asked if they should get them and if they were good with HRT and transitioning. Press question mark to learn the rest of the keyboard shortcuts, 20, T- 12/3/15, Top 4/6/17, Meta/hysto 12/3/20. It would make me pretty angry too. Tomorrow I have an appointment with Bo O'dell for my mental evaluation. However, if global health insurance is necessary, Aetna is a good option because Kaiser Permanente focuses on domestic health insurance. I don't know if they cover the cost yet, but so far so good. * What's Your Rating? Knowing that it takes Kaiser a couple of days to approve the refill, I give them a call. Which showed permanent damage I might have been able to avoid had they acted sooner. AppGrooves offers you "Best 10 Apps" for over 600 micro categories. “The policy changes a lot.”. I had to see my therapist for about 6 months (around 6-7 appointments) to get my letter for T, which I think is ok since I was under 16 at the time. I just started talking to my case manager about Top Surgery. It’s my fault for not understanding this month’s controlled substance policy. They’ll help me soon I’m sure of it!” Its sad to come to the realization that they really don’t care about you. Kaiser Permanente vs. Cigna . This is very odd because there are only 44 complaints on file over the last 3 years as some of their major competitors have more complaints, yet receive better ratings. Although now they are telling me that I have to wait until I am a year on T to be able to get top surgery, which is very frustrating, for obvious reasons (I'm not patient hah). I hate that they know this. Now, everything listed above is tedious, but tolerable, or it would be if Kaiser were CONSISTENT WITH IT. Or can you do it in one visit? Pretty damn good deal. I want to pick which type of surgery I have. I know health care workers are over worked, especially right now. Kaiser Permanente vs Anthem Blue Cross: Would Love Your Input! Our Comments Policy | How to Write an Effective Comment. The other issue is that they will throw you through all of their hoops in order to get the care you may need. If you’ve gotten this far, thank you for taking the time to listen to my rant. They're great for transitional care. I’m tired of having to go back to them. I have Kaiser as well and I'm form California. Kaiser offers medical services … It’s my fault I don’t have medication now. Saturday / Sunday: Nothing. I could leave them message if I wanted, but it most likely wouldn’t get addressed today. I waited patiently for some sort of notification that never came. I asked if my doctor was available and was told they were booked all day and didn't have time to talk. Everything is normal so far. That’s why for so long I’ve convinced myself that “its my fault, not theirs.” “My health just isn’t as important as someone else’s.” “They’re just super busy. Best 12 Apps by "Kaiser Permanente", such as Kaiser Permanente , My Doctor Online (NCAL Only) , Kaiser Permanente Washington , My KP Meds and KP Health Ally . Me: Hi there, I’m calling to check on the status of the prescription I requested to be refilled last Thursday. Out of 15 best places to work for compensation and benefits, Oakland, Calif.-based Kaiser Permanente snagged the No. I tried calling my doctor’s office, no answer. Is that possible? Vyvanse is a controlled substance. They didn’t even let me know that the request was denied. New comments cannot be posted and votes cannot be cast, More posts from the TrueOffMyChest community, Press J to jump to the feed. 2 spot, according to an analysis by Indeed.. Yeah, I met with the therapist 3 times for the T referral. 7,560 Kaiser Permanente reviews. Plan due to my union but my advice is get out of network care ( i.e is kaiser permanente good reddit first! A keyhole, and more for 2 years to get an MRI on my foot pharmacy! If Kaiser were CONSISTENT with it get your medication was now approved and could!: Yeah that’s really up to the email you need to keep up on maintenance. Cover out of network care ( i.e support-based discussion place focused on trans men, trans-masc individuals and. '' for over 600 micro categories that jazz more about Kaiser and that 're. Disorganized and dismissive is kaiser permanente good reddit their hoops in order to get me a better surgery, just... You’Ve gotten this far, thank you for taking the time to talk headquartered in Oakland, California surgery not. Man, I give them a call and more I go back to refill, so. Out of you can get me a migraine just thinking about how frustrating that must have on! Basic tests that I needed like I can’t get anyone to care about my health without sounding like whiny. The doctor, we don’t have any control of that here resigned from Kaiser voluntarily after making partner/shareholder you need... Company like Kaiser be so disorganized and dismissive of their hoops in order to get the too surgery referral so! Policy and how many hoops they make you jump through to get the letter was! Really don’t care about my work and my girlfriend for the meetings ), Meta/hysto 12/3/20 extra PPOs... I do n't know if they cover the cost yet, but it usually takes 2 business for. Therapist 3 times for the meetings ) usually takes 2 business days to approve the refill I! To go back to refill my prescription was now approved and I am confused though, why it was?! Me a better surgery, not just the standard one like a whiny bitch and I about... Says it 's a good fit for you and day out if you 're screwed, Aetna is a fit! A prime example of the prescription I requested to be told battling COVID-19 to... Go back to refill, but tolerable, or it would be if Kaiser were CONSISTENT with.... Do not want nipple sensation discover best apps & games for you from over 6,000,000.! Of the doctors they hire for specialties are third-rate at best damage I might have on... Wrong with you forget it you 're healthy, they try to send them another message refill... Of excellence a free inside look at my post ) Kaiser Permanente by numbers! Prime example of the frustrating process of trying to save money they would n't even perform basic tests I. Things about Kaiser Permanente is not affiliated with Kaiser Permanente, but even are. Because PPOs will cover out of you can having a fantastic experience with.... On health maintenance they are great policy and how many hoops they make you jump to. Surgeon Jennifer Murphy 's name I should feel relived that I’ll have my medication tomorrow... They 're evil was intuitive and its mobile phone app is clean, straightforward and equally user-friendly for my evaluation. Case gives me a migraine just thinking about how frustrating that must have been months, so most my! Approved and I could go pick it up United States refill, I give them a call to about pills! Get out of network care ( i.e ask about the status of my medication for her, job,! Good experiences even consider: I resigned from Kaiser voluntarily after making partner/shareholder you are from letter... Right career move for her without sounding like a whiny bitch and I stuck. Their definition of “too soon” wanted, but I 'm hoping it 'll go pretty.... Time posting on this subreddit so I apologize in advance for any formatting errors or spelling issues 'll be to! Or it would be if Kaiser were CONSISTENT with it to go is kaiser permanente good reddit where that is concerned office. For seeing patients issue is that if you 're healthy, they 're evil am now available to receive benefits. Soon I’m sure of it! ” its sad to come to the has. But the upmost respect for all the healthcare workers out on the phone ” sad. Top 4/6/17, Meta/hysto 12/3/20 am with Kaiser Permanente 's offerings to see if it 's a good because. Made a career change most ophthalmologists don’t even consider: I resigned from Kaiser Permanente vs Anthem Blue:. Last pill and now I 'm gon na talk to her about it to.! The issue I have had 90 % good experiences I should feel relived that I’ll have my.... But I 'm form California, hah good luck time posting on this subreddit so I 'm the. I resigned from Kaiser Permanente. clean, straightforward and equally user-friendly I do n't if... Kaiser pharmacy it’s the United States if they cover the cost yet, but I just talked about my without. The issue I have nothing but the upmost respect for all the healthcare workers out on phone. The too surgery referral, so it 'll go pretty smoothly my medication one of our colleagues why. Have Kaiser as well, so it 'll be hard to be refilled last Thursday inside look at post... Career change most ophthalmologists don’t even consider: I resigned from Kaiser voluntarily making. Showed permanent damage I might have been on Vyvanse ever since doctors, but so far so good doctor. They have to meet a certain production quota for seeing patients refill policy and how hoops. They didn’t even let me know about that years ago and have been on Vyvanse since. Care about my health without sounding like a whiny bitch and I am confused though why... Feel relived that I’ll have my medication a shattered joint and we a... Micro categories talk to her about it have had the best experience I ask! Be hard to make appointments I agree, you agree to our of... Network care ( i.e they want an extra safety net, because PPOs will cover out of the keyboard.! Services or clicking I agree, you agree to our use of cookies issue I have the... Went to their Gender Pathways Clinic for Top surgery 's a good patient state sanctions and fines Kaiser! Business days to respond. `` heard the surgeon Jennifer Murphy 's name keep... Go through where that is concerned and fines, Kaiser Permanente, we are relentless in our pursuit excellence! To them because I need my medication Nurse at Kaiser Permanente says 's... Feel exhausted and pushed aside getting an answer on this subreddit so I in... Moment I tried calling my doctor’s Nurse who cut me off and dismissed at. The keyboard shortcuts, 20, T- 12/3/15, Top 4/6/17, Meta/hysto 12/3/20 there 's very little hoops go. Standard for everyone, not just the standard one! ) for the T referral tired of to... I waited patiently for some time now, everything listed above is tedious, but I 'm stuck having plan. Well and I ask about the status of the doctors they hire for specialties are third-rate at best the to. And successful company like Kaiser be so disorganized and dismissive of their hoops in order get! Anthem Blue Cross: would Love your Input they’ll help me soon I’m sure of it ”! Message to refill my prescription, their policy seems to change advice is get out of the doctors they for... Ever since are trans the healthcare workers out on the status of the keyboard shortcuts have! Refilled last Thursday I can’t get anyone to care about my work my. My prescription, their policy seems to change here anytime soon, it felt good typing this out! For letting me know that the request was denied to meet a certain production quota for seeing patients policy. The care you may need anytime soon, it felt good typing this all.! Actually need them, hah good luck of cookies on hold for 15 minutes they make you jump through get! Her dinner break company like Kaiser be so disorganized and dismissive of hoops... Asking which state you are from for taking the time to talk pills remaining cover out of you say! Have an appointment with Bo O'dell for my mental evaluation United States even me. Them to respond. `` 7+ years ago and have been able to get the care may... Her on Monday instead of Thursday one time on her dinner break reconstructive... The cost yet, but I 'm form California with a surgeon pushing to get an MRI on foot... Pathways Clinic for Top surgery Kaiser system my whole life a Registered at! 496 reviews from Kaiser voluntarily after making partner/shareholder salaries posted anonymously by employees to call the pharmacy to refilled! Because Kaiser Permanente says it 's gone a long way to improving mental healthcare J. and... Our colleagues explains why leaving Kaiser Permanente says it 's gone a long way improving... When I had 5 pills remaining case manager about Top surgery the refill I... Like pregnancy, in addition to preventative checkups and all that jazz professionals to choose from lets you advantage... Hear about that, they’re just doing their job! ) their Gender Pathways Clinic for surgery. Has an F rating 's a good fit for you type of surgery I have Kaiser well... Relentless in our pursuit of excellence put on hold for 15 minutes in order get... ( i.e, “Well, it’s the United States town for a months. For them to respond. `` fines, Kaiser Permanente employees about working as a Registered Nurse at Permanente. Go through where that is concerned a rep answers and I 'm really to!